Once an order is placed on Shopsy.co.in, we start processing it immediately to ensure prompt delivery to our customers. Therefore, we are unable to accommodate cancellations for orders once they have been placed. It’s important to review your order carefully before confirming the purchase.
At Shopsy, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we offer a 5 days refund policy from the date of receipt.
Eligibility for Refund
To be eligible for a refund, all items must be in their original condition, including packaging, tags, and any accessories that came with the product. We reserve the right to refuse any return that does not meet these requirements.
To initiate a return, please contact our customer support team at firstname.lastname@example.org within 2 days of receipt. We will provide you with a return shipping label and instructions on how to send the item back to us. Once we receive the returned item and verify that it meets the conditions of our refund policy, we will process your refund.
Please allow 7 – 10 days for us to process your return and issue your refund. Refunds will be issued in the original form of payment used for the purchase.
Exceptions to Refund Policy
The following items are not eligible for refund:
– Items that have been damaged or altered in any way
– Products marked as final sale
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at email@example.com.